Name *

First Name

Last Name

What are a few criteria for passive communication? *

Talk softly

Poor eye contact

Go with the flow

All of the above

Communicating clearly is not easy, it is very important to: *

Ask questions and confirm understanding

Ask questions and note every detail

Ask questions and believe what they are saying

None of the above

Who gave the ending announcements at the end of the webinar? *

Shannon Geary

Nicole Goodwin

Rebekah Hiatt

Roger Acton